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Strategic Exhibition Management
Strategic Exhibition Management Course
Lesson 1 – Theory Vs Practice (2:36)
Lesson 2 – Event Life Cycle (12:18)
Lesson 3 – ELC– Value Added (3:27)
Lesson 4 – ELC– Cost Change (5:45)
Lesson 5 – ELC– Best Situation (2:32)
Lesson 6 – ELC– Example (12:05)
Lesson 7 – Feedback + Analysis (4:30)
Lesson 8 – Focus on Experience (4:49)
Lesson 9 – What is Satisfaction? (9:08)
Lesson 10 – Moment of Truth (11:30)
Lesson 11 – NPS – Net Promoter Score (18:20)
Lesson 12 – Other CS KPI (3:13)
Lesson 13 – Experience Optimization (3:00)
Lesson 14 – Experience “X” Data (4:50)
Lesson 2 – Event Life Cycle
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